global provider of customized laboratory and research services

Mission & Values

MSS recognizes the critical importance of meeting the highest standards to ensure quality testing and regulatory compliance. We strive to meet and exceed those standards, providing our clients with reliable, reproducible results from diagnostics, clinical trials and research assays.

Our Vision

MOUNT SINAI SERVICES will be a preferred provider of customized laboratory and research services, offering clients the highest quality of service using cutting edge technology, producing responsiveness and reliable outcomes and enabling use of the latest evidence based and market valued personalized medicine tools such as companion diagnostics.

Our Mission

MOUNT SINAI SERVICES’ mission is to improve patient health by providing the pharmaceutical, biotech and other healthcare sectors with advanced laboratory and research services integral to the development and delivery of new therapeutics, devices and diagnostic products.

Our Values

MOUNT SINAI SERVICES’ top priority is providing each client, and each patient, with the highest quality service, every step of the way.

True collaboration and teamwork is inherent in all that we do, and in every project that we undertake. We believe that the best results and most innovative solutions come from working together with open communication and cooperation.

We strive to maintain an entrepreneurial, creative and flexible work environment, which allows us to continuously explore new and innovative ways to support our clients and improve patient care.

Integrity drives all of our actions and decisions.

Never be satisfied with the status quo. There are always ways to improve efficiency, develop technologies, and translate new discoveries to the latest in patient care.

Nothing less than 100% customer satisfaction is acceptable.